Terms and Conditions

Banyan Way Terms of Use

Last updated: July 3, 2022

These Terms of Use (“Terms”) govern your access to and use of the http://www.banyanway.com website (the “Website”), the Banyan Way web (“Milan Connect”) and mobile applications, the Milan events for parents, the Hello events for singles and Milan Signature (collectively, the “Services”). You agree that by visiting the Services or by registering or using the Services, you are entering a legally binding agreement with Banyan Way, Inc., located at 12460 Crabapple Road, Suite 202-530, Alpharetta, GA 30004 (“Banyan Way”) based on the Terms and the Privacy Policy, which is hereby incorporated by reference (collectively referred to as the “Agreement”). Your access to and use of the Services are conditioned on your acceptance of and compliance with the Agreement. By accessing or using the Services you agree to be bound by the Agreement.

1. Basic Terms

You are responsible for your use of the Services and for any consequences thereof. You may use the Services only if you can form a binding contract with Banyan Way and are not a person barred from accessing the Services under the laws of the United States or other applicable jurisdiction. If you are under 21 years of age you may not use or access the Services for any reason. Please contact us if you are aware that a person under 21 is using the Services. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.

The Services are always evolving and the form and nature of the Services may change from time to time without prior notice to you. In addition, Banyan Way may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.

The Services may include advertisements, which may be targeted to the content or information on the Services, queries made through the Services, or other information. The types and extent of advertising on the Services are subject to change. In consideration for Banyan Way granting you access to and use of the Services, you agree that Banyan Way, third party providers and partners may place such advertising on the Services or in connection with the display of content or information from the Services whether submitted by you or others.

1a. Subscription Terms Of Service

BanyanWay makes available a free Trial Period for the limited use of the online portion (“Milan Connect”) of the Services to new customers who provide a valid payment instrument, such as a credit card. If you choose to create an online profile and start a Trial Period, you will automatically enroll at the paid subscription level you have chosen at the end of the Trial Period and you authorize BanyanWay to charge your payment method a recurring monthly subscription fee, a three-month subscription fee, a six-month subscription fee, or an annual subscription fee, as applicable. We reserve the right to change our pricing from time to time at our sole discretion, but any price changes will always be prospective and not retroactive.

BanyanWay will automatically charge you at the end of the Trial Period or for a subscription renewal unless you notify us that you want to cancel your subscription. Canceling your subscription will turn off auto-renewal and you will not be charged for any upcoming subscription periods.

Milan Connect is a recurring subscription which will renew automatically at the end of each subscription period until cancelled.

Subscription payments are not refundable for any reason.

Cancellation of renewal

You will receive an email one week before your subscription expires about the renewal of your subscription and the charge using the credit card on file.
if you wish to cancel your subscription, then you must cancel via the Settings page within the Milan Connect web application.
If you do not cancel your subscription before your renewal date, then your subscription will renew automatically and the credit card on file will be charged.
No refunds will be given after your renewal date.

Discounts may be offered from time to time to new subscribers at our sole discretion. No additional discounts are available for a subscription period that has already been paid.

BanyanWay uses Stripe as a payment processor. To ensure uninterrupted service, Stripe will store and update (e.g. upon expiration) your payment method on file. If we are unable to charge your designated payment method for any reason, we reserve the right to suspend your paid subscription until your designated payment method can be charged again. Please note that BanyanWay does not store any credit card information directly. Thus, it is your responsibility to maintain current billing information on file with Stripe via the BanyanWay web application (“Milan Connect”) using the Settings page.

2. Privacy

Any information that you provide to Banyan Way is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by Banyan Way. As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your Banyan Way account, which you may not be able to opt-out from receiving.

3. Passwords

You are responsible for safeguarding the password or credentials that you use to access the Services and for any activities or actions under your account. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account and with other accounts that you may connect to your Banyan Way account. Banyan Way cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. You agree to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or a name or trademark that is subject to any rights of another person without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

4. Dating Profile Information and Content

By creating or viewing a dating profile on the Services, you expressly represent that:

Any information provided in your dating profile is accurate and truthful;
You are the owner of any images or photographs in your dating profile and the image subjects have been correctly identified;
You will not use the Services to “catfish” or otherwise misrepresent your identity;
You are or you have the express consent and authority of the person profiled;
You will use any images or information contained in other user’s dating profiles only as expressly provided for under the Services; and
You will not copy, print or screenshot the images from another user’s profile.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

Banyan Way has the right but not the obligation to monitor and edit all Content provided by users.

Please be aware that Banyan Way does not verify the accuracy of dating profile information and does not run background checks on its users. Any use or reliance on any information you obtained through the Services is at your own risk. We are not responsible for the actions of our users or your interactions with other users and we advise you to use the services safely and responsibly. You understand that by using the Services, you may be exposed to content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Banyan Way be liable in any way for any content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere.

5. Banyan Way Rights

All right, title, and interest in and to the Services and any content available on the Services are and will remain the exclusive property of Banyan Way and its licensors. The Services and its content are protected by copyright, trademark, and other laws of both the United States and foreign countries. Banyan Way reserves all rights not expressly granted in these Terms. You acknowledge and agree that any feedback, comments, or suggestions you may provide regarding Banyan Way, or the Services are entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

6. Restrictions On Use Of The Services

We reserve the right at all times (but will not have an obligation) to suspend and or terminate users or reclaim usernames without liability to you.

You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, Banyan Way’s computer systems, or the technical delivery systems of Banyan Way providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Banyan Way (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Banyan Way (NOTE: scraping the Services without the prior consent of Banyan Way is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of content in such a manner as to interfere with or create an undue burden on the Services.

You agree not to post any content on the Services that:

Is harassing, impersonates another person or entity in a manner that does or is intended to mislead, confuse, or deceive others;
Violates the rights of a third party, including copyright, trademark, privacy, and publicity rights;
Violates the Banyan Way Community Guidelines;
Is a direct and specific threat of violence to others;
Violates any contractual obligation to refrain from photographing, filming or streaming any performance, event, film, concert, sporting event or other happening;
Is furtherance of illegal activities; or
Is abusive, or constitutes spam.

7. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to customersupport@banyanway.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.

DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
identification of the URL or other specific location on the Service where the material that you claim is infringing is located;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at customersupport@banyanway.com

8. Ending These Terms

The Terms will continue to apply until terminated by either you or Banyan Way as follows.

You may end your legal agreement with Banyan Way at any time for any reason by canceling your subscription and discontinuing your use of the Services.

You must cancel your subscription via the Settings page within the Milan Connect web application as described in Section 1a of these Terms & Conditions.

We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms or the Community Guidelines, (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or through the Services the next time you attempt to access your account.

In all such cases, the Terms shall terminate, including, without limitation, your license to use the Services, except those Sections you would expect to survive termination.

Nothing in this section shall affect Banyan Way’s rights to change, limit or stop the provision of the Services without prior notice, as provided above.

9. Disclaimers, Limitations Of Liability and Indemnity

Please read this section carefully since it limits the liability of Banyan Way and its parents, subsidiaries, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “Banyan Way Entities”). Each of the subsections below only applies up to the maximum extent permitted under applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in contracts, and as a result the contents of this section may not apply to you. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.

A. The Services Are Available “AS-IS”

Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, THE BANYAN WAY ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

The Banyan Way Entities make no warranty and disclaim all responsibility and liability for: (i) any actions of Banyan Way users; (ii) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (iii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services, or any content; (iv) the deletion of, or the failure to store or to transmit, any content and other communications maintained by the Services; (v) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the Banyan Way Entities or through the Services, will create any warranty not expressly made herein.

B. Links

The Services may contain links to third-party services or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such services or resources; or (ii) the content, products, or services on or available from such services or resources. Links to such services or resources do not imply any endorsement by the Banyan Way Entities of such services or resources or the content, products, or services available from such services or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such services or resources.

C. Limitation Of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BANYAN WAY ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE BANYAN WAY ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID BANYAN WAY, IF ANY, IN THE PAST SIX MONTHS FOR ACCESS TO THE SERVICES GIVING RISE TO THE CLAIM.

THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT THE BANYAN WAY ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

D. Indemnification

To the extent not prohibited by law, you expressly agree to indemnify and hold harmless the Banyan Way Entities from and against any and all liabilities, expenses, damages and costs, including, but not limited to, reasonable attorneys’ fees and costs, related to all third party claims, charges and investigations related to (1) your failure to comply with the Terms or the Community Guidelines; (2) your interactions with any other Banyan Way user; (3) your creation of a profile for a third party or your sharing of information or images about a third party on or through the Services; and (4) any activity in which you engage on or through the Services.

10. GENERAL TERMS. Waiver and Severability

The failure of Banyan Way to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

A. Controlling Law And Jurisdiction

These Terms and any action related thereto will be governed by the laws of the State of Georgia without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in the federal or state courts located in Fulton County, Georgia, United States, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

B. Entire Agreement

These Terms, the Community Guidelines, our Privacy Policy and any applicable Terms of Sale are the entire and exclusive agreement between Banyan Way and you regarding the Services (excluding any service for which you have a separate agreement with Banyan Way that is explicitly in addition or in place of these Terms), and these Terms supersede and replace any prior agreements between Banyan Way and you regarding the Services.

We may revise these Terms from time to time, the most current version will always be at https://www.banyanway.com/Home/TermsAndConditions. If the revision, in our sole discretion, is material we will notify you via email to the email associated with your account or through the Services. If you do not wish to be bound by any such revisions to the Terms, you must end these Terms with us as set forth in Section 8 above. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

If you have any questions about these Terms, please contact us at customersupport@banyanway.com.